Previous 1 2 Next 22 Replies Latest reply: Oct 25, 2013 6:30 PM by scotartt
John Bonn Level 1 Level 1 (10 points)

As we enter 2013, I am desperate for an email program that will work like Mail did before Mountain Lion.


Mail 6.2 with OS 10.8.2 is a real disappointment - unreliable, constantly taking accounts offline, slow, etc etc.


Numerous problems as noted on this & other forums continue with no sign of help from Apple.


Would appreciate any suggestions/recommendations for an alternative program.






Mac Pro, OS X Mountain Lion (10.8.2)
  • neartheredrocks Level 1 Level 1 (0 points)

    The best Mail alternatives are in my opinion Thunderbird (free) or Outlook (part of Office for Mac 2011 Home & Business, trial version available). Both are very good mail applications. Both can also be used as replacements for Contacts and Calendar, but I'm not sure how well contacts and appointments can be synchronized with iOS devices. 

  • John Bonn Level 1 Level 1 (10 points)

    Thanks for the advice.


    Is it true that Thunderbird is withdrawing support for the Mac version?



  • neartheredrocks Level 1 Level 1 (0 points)

    Never heard of that. Doubt it.

  • David M Brewer Level 6 Level 6 (9,300 points)

    John Bonn wrote:


    Thanks for the advice.


    Is it true that Thunderbird is withdrawing support for the Mac version?



    Mozilla no longer supports OS X 5.x, Leopard.

  • John Bonn Level 1 Level 1 (10 points)

    Here is an indication that Mozilla has stopped work on Thunderbird:




  • Incito Networks Level 1 Level 1 (5 points)

    Apple mail is still the best in my opinion. I would stick with it.


    Since upgrading to Mountain Lion I have had some problems too, mainly it becoming very slow. However by doing the following I seem to have eliminated most problems and mail is fast for me again :



    1) Close mail


    2) Using Terminal run this command:

    sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum;

    3) Move the following file somewhere else or delete it (I moved it in case :-) ):




    4) You are done restart mail and all good.


    Of course do a backup before doing all this.

  • neartheredrocks Level 1 Level 1 (0 points)

    Wow! That vacuum command certainly did speed up Mail on my computer! It also solved a months long problem that I had with attachments that would be visible in Mail. Thanks for the tip.


    Deleting (which is a folder, not a file), however, seems not to be necessary and a good idea since it deletes all individual Mail settings. I had it only moved aside and moved the original back and everything is fine.

  • John Bonn Level 1 Level 1 (10 points)



    Just to be clear of the order:


    Do I move the ~/ folder before or after  running the Terminal command?


    Do I move the folder back to the Library before or after reopening Mail?


    My gut instinct is to:

    1. Close Mail

    2. Run Terminal

    3. Move the folder

    4. Reopen Mail

    4. Close Mail

    5. Replace the folder

    6. Reopen Mail


    Appreciate confirmation/correction!





  • Incito Networks Level 1 Level 1 (5 points)

    I moved folder before running vacuum command in terminal.


    Also I did not bother to replace folder back so skipped your step 5 and everything is working great.


    My understanding is that folder is used by the new sandbox features of mountain lion and is not needed.


    Any other questions let me know. Let me know how it goes.

  • John Bonn Level 1 Level 1 (10 points)

    I moved the Folder - ran the Vacuum Command - did not replace the folder


    Mail opened but I had lost my personal settings while retaining the account settings.


    I replaced the Folder and reopened Mail --> WOW!


    Everything back to normal but the speed increase is amazing!


    Will see if other problems are solved - especially the intermittent problem of Accounts going off-line for no reason.


    But what a difference in performance.


    Thanks a million!



  • michaelfromkillygordon Level 1 Level 1 (0 points)

    ok I found the vacuum command and did that but can not find Libraries/containers  anywhere. I am running Mac OS X, version 10.7.5 (It tells me my software is up to date) and Mail version 5.3 (up to date as well)


    I am on a MacBook Pro and since putting on Lion my mail has been very slow. I wanted to give this a try.


    Can you lay it out exactly where to find this library/containers file?



  • John Bonn Level 1 Level 1 (10 points)

    In Lion, Open your Home folder -->  Library Folder --> Containers Folder --> Folder



    In Mountain Lion, your Home Library is hidden.


    To view it:


    Go to Finder  --> GO menu --> Hold the Option key down  --> Scroll down to Library --> Click on Library


    -->Containers --> Folder.


    Hope this helps!


    This tip continues to work - Mail is now OK - but could be better.


    Here's hoping Apple updates the Mail program!



  • Anthony.Williams Level 1 Level 1 (0 points)

    WOW, I ran the script, but did not move/delete the file from Containers.  Made a fantastic difference.  Mail opened in a flash, the spinning beachball is no longer the baine of my life and so far accounts have not gone off line or mysteriously lost password settings from the smpt settings.   Let hope it stays like that.


    Thanks for the pointer to thins one, was ready to give up on Mail ant try another mail client.



  • cwebber1 Level 1 Level 1 (30 points)

    What exactly is this command?  Does the OS use it (and if so, when?).


    It sounds like (maybe) it's a command to rebuild the indexes which point to your email.

    If that's what it does, I'm curious how things might have gotten screwed up to begin with.


    I've noticed that Mtn Lion Mail has so flaws that didn't exist in Snow Leopard.

    The one that cause me the biggest headache is the "Save As".  When you select a few emails, and then SaveAs RTF TEXT, in Mtn Lion they appear in your messages appear in  the RTF in random order.  I'm wondering if this Indexing has something to do with it.


    Just seems funny that there's this magic pill laying around, but Apple doesn't use it.

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