Anyone having problems with ActiveSync on Verizon with an Exchange server?

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Level 1

9 points

Anyone having problems with ActiveSync on Verizon with an Exchange server?

Brand new iPhone 5 restored from iCloud- iPhone 4.

After recognizing the issue of not getting push email - I deleted the exchange account and re added it. But problem continues of not getting email until info into the inbox and a manual sync occurs.

iPhone 5, iOS 6.0.2

Posted on Jan 1, 2013 3:25 PM

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Answer 1

iZian

Level 2

178 points

Jan 4, 2013 6:28 AM in response to craigreilly

Use OWA to delete the phone's trust pairing from the account in mobile devices and start over. Trust relationship probably naffed by the restore and exchange thinks it's the old device

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Answer 2

craigreilly Author

Level 1

9 points

Jan 4, 2013 6:43 AM in response to iZian

Nope that did not help. That was the first thing I did being the email admin for the company.

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