HT201729: Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

Learn about Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

craigreilly

Level 1 (8 points)

iPhone

Q: Anyone having problems with ActiveSync on Verizon with an Exchange server?

Brand new iPhone 5 restored from iCloud- iPhone 4.

After recognizing the issue of not getting push email - I deleted the exchange account and re added it. But problem continues of not getting email until info into the inbox and a manual sync occurs.

iPhone 5, iOS 6.0.2

Posted on Jan 1, 2013 3:25 PM

I have this question too

Q: Anyone having problems with ActiveSync on Verizon with an Exchange server?

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by iZian,

iZian Jan 4, 2013 6:28 AM in response to craigreilly
Level 1 (94 points)

iPhone

Jan 4, 2013 6:28 AM in response to craigreilly

Use OWA to delete the phone's trust pairing from the account in mobile devices and start over. Trust relationship probably naffed by the restore and exchange thinks it's the old device
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by craigreilly,

craigreilly Jan 4, 2013 6:43 AM in response to iZian
Level 1 (8 points)

iPhone

Jan 4, 2013 6:43 AM in response to iZian

Nope that did not help. That was the first thing I did being the email admin for the company.
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HT201729: Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch

Q: Anyone having problems with ActiveSync on Verizon with an Exchange server?

All replies Helpful answers

by iZian,

by craigreilly,

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