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TS3048: Troubleshooting wireless mouse and keyboard issues

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TS3048 Wireless Mac keyboard S/N # ?

547 Views 2 Replies Latest reply: Jan 2, 2013 9:51 AM by azartguy RSS
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Jan 1, 2013 5:20 PM

This is a new wireless keyboard.The keybaord is randomly disconnecting then reconnecting. I've tried everything suggested to this point, and now need to talk to Support, but can't find the S/N #.

 

Can anybody tell me where to find the S/N #? Mac Support won't accept either of the two numbers on the bar code on the box and there is no other S/N on the keyboard itself.

 

Thank you,

Brian

iMac

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