2 Replies Latest reply: Jan 2, 2013 9:51 AM by azartguy
azartguy Level 1 Level 1

This is a new wireless keyboard.The keybaord is randomly disconnecting then reconnecting. I've tried everything suggested to this point, and now need to talk to Support, but can't find the S/N #.


Can anybody tell me where to find the S/N #? Mac Support won't accept either of the two numbers on the bar code on the box and there is no other S/N on the keyboard itself.


Thank you,


Solved by Barry Hemphill on Jan 2, 2013 3:45 AM Solved



The serial number is located on the bottom:




The number is REALLY small.