Skip navigation

HT1338: OS X: Updating OS X and Mac App Store apps

Learn about OS X: Updating OS X and Mac App Store apps

HT1338 Mountain Lion stops downloading at 41.3 mb's. Shows calculating and does not move on!

832 Views 5 Replies Latest reply: Jan 6, 2013 4:42 PM by Eric Root RSS
Trying my best Calculating status...
Currently Being Moderated
Jan 1, 2013 8:38 PM

Trying to download Mountain Lion on a Mac mini and it is stopping at 41.3 Mb's. It shows "calculating" but does not move on beyond that stage! Version 10.6.8 is the current OS... Any suggestions?

Mac mini (Early 2009), OS X Mountain Lion (10.8.2)
  • Terry Fundak Level 2 Level 2 (150 points)

    I am having difficulties too!. I have found a way to push it along but don't know if in the end this will eventually succeed and I don't know why I am having to do this.


    For what it is worth.


    But going to the app LaunchPad and clicking on the in progress OS X Mountain Lion download and pausing it momentarily and then clicking it again, I have gotten my download to keep moving along. Again I don't know why and I have had to do this several time to get the download to progress to 3.11GB out of the total 4.37GB. So I'm three quarter of the way thru and about to do the process again to get the apparently stalled download going again.....


    OK. It is again moving along..... now to 3.27GB


    Too me it has the symptoms of the download process finding it has a bad package and repeatly trying again until it stops trying. At that point is just stops. When one kicks it by doing the LaunchPad stop and go, I think it checks finds a problem and restarts the download of the problem packets .... that's my theory....


    My download is now up to 3.79 out of 4.27GB.


    I have been messing with this on three computers in my network for a couple weeks..... This is the furthest I have gotten..... Perhaps I will succeed today....


    BTW - It appears to have stop again at 3.79.... I;m going to play the stop/go game in Launchpad....


    After about aminute it has started downloading again.....


    Now 3.80GB.....

    Perhaps Apple should look more carefully at it's caching servers...... I think they are either timing out connections or somehow making the past never fail Apple Downloaded look pretty advanced compared to this stop and go model....


    I am now up to 4.03 and downloading with about 10 minutes to go....


    Message was edited by: Terry Fundak

  • Terry Fundak Level 2 Level 2 (150 points)

    I have finally gotten success with the LaunchPad - Pause/Download work around...


    Can't tell you why it works ..... nor does it work fast..... but finally... it worked.

  • Eric Root Level 6 Level 6 (13,790 points)

    This has worked for some people:


    App store download problems: - Sign out of the App Store (in the Store menu)

                                                     - Quit the App Store

                                                     - In Finder - Go>Go to folder...  (or Apple-shift-G)

                                                     - Paste in the following "~/Library/Caches/"

                                                     - It will take you to a folder.  Delete the whole folder and empty the trash.

                                                     - Launch the App Store.  Sign in and then reclick the Mountain Lion buy.                                                      It won't charge you again.

  • Terry Fundak Level 2 Level 2 (150 points)

    I like this answer and did try this earlier in my quest..... it didn't work. but my note about LaunchPad - Pause/Download while painful and inefficent did work..... I've now got two machines upgraded....


    Thanx Eric for the post....

  • Eric Root Level 6 Level 6 (13,790 points)


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.