PC user can't download attached photos

Question

PC user can't download attached photos

when sending photos via Mac Mail to PC/Windows users they always reply saying "the photo is too small" or "the photo is distorted" or "I cant download the photo" then the next thing they always say is "can you send the photo as an attachment?"

when i compose and attach an email on mac i do it the same way as always, I click on the little paperclip icon to attach the photo, it loads in the body of the email, and it sends.

other mac users dont have a probelm retreving images but PC/Windows users always do.

am i doing something wrong?

OS X Mountain Lion (10.8.2)

Posted on Jan 1, 2013 9:35 PM

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Answer 1

Best reply

markwmsn

Level 6

14,999 points

Jan 1, 2013 11:11 PM in response to slothlovechunk

Are you specifying "Send Windows-Friendly Attachments" in the open dialog for the attachment?

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Answer 2

Jan 2, 2013 1:31 PM in response to markwmsn

HI,

Edit Menu > Attachments

9:30 PM Wednesday; January 2, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Answer 3

Barney-15E

Level 10

112,668 points

Jan 2, 2013 2:42 PM in response to slothlovechunk

Send the message as plain text, along with Always send Windows Friendly and Always Insert Attachments at End of Message

Certain versions of Outlook have a bug that prevents saving the attachment.

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Answer 4

Jan 2, 2013 5:21 PM in response to slothlovechunk

thanks!

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Answer 5

Jan 3, 2013 11:40 AM in response to slothlovechunk

for the Points

7:40 PM Thursday; January 3, 2013

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply