1 Reply Latest reply: Jan 2, 2013 12:13 AM by King_Penguin
Jundocog Level 1 Level 1 (0 points)

Hello

Every time I try to update or download an app in my iPad it always come up the YOUR APPLE ID DISABLED.

Please help

 

Thanks


iPad 2, iOS 6.0.1
  • King_Penguin Level 10 Level 10 (105,190 points)

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

     

    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

     

    If it then works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it