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disabled ipod wont sync to itunes so I can do a restore

My daughter has for got her passcode, the ipod touch is now disabled and says " connect to itunes" . When I connect to the latest version of itunes \i get an error message stating that the device is passcode protected. Ugh!! How do I do a complete restore if itunes wont connect to the ipod.

iPod touch

Posted on Jan 2, 2013 5:57 AM

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Posted on Jan 2, 2013 5:59 AM

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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disabled ipod wont sync to itunes so I can do a restore

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