3 Replies Latest reply: Jan 2, 2013 6:12 AM by lllaass
robnichols Level 1 Level 1

My daughter has for got her passcode, the ipod touch is now disabled and says " connect to itunes" . When I connect to the latest version of itunes \i get an error message stating that the device is passcode protected. Ugh!! How do I do a complete restore if itunes wont connect to the ipod.


iPod touch
Reply by lllaass on Jan 2, 2013 5:59 AM Helpful

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen        

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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