HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
jediwhiz
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Q: My Apple TV continues to fail to update despite repeated restarts followed by a retry? Currently at version 5.1

My Apple TV continues to fail to update despite repeated restarts followed by a retry? Currently at version 5.1

Apple TV (3rd generation)

Posted on Jan 2, 2013 11:58 AM

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jediwhiz

Q: My Apple TV continues to fail to update despite repeated restarts followed by a retry? Currently at version 5.1

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  • by satwar,

    satwar satwar Jan 2, 2013 1:01 PM in response to jediwhiz
    Level 1 (105 points)
    Jan 2, 2013 1:01 PM in response to jediwhiz

    If you're using an ethernet connection to your local network, an easy fix to try is using the wi-fi connection.  There is a bug in 5.1 that does not allow the update through ethernet connection with certain routers.  The bug is fixed in 5.1.1, so you can go back to using ethernet connection after update.

  • by jediwhiz,

    jediwhiz jediwhiz Jan 2, 2013 3:31 PM in response to jediwhiz
    Level 1 (0 points)
    Jan 2, 2013 3:31 PM in response to jediwhiz

    Will not find Any Wifi networks? Tried resting router, modem, and Apple TV.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 2, 2013 3:46 PM in response to jediwhiz
    Level 10 (104,526 points)
    Apple TV
    Jan 2, 2013 3:46 PM in response to jediwhiz

    Welcome to the Apple Community.


    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


        1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)

        2.    Connect the micro USB cable to the Apple TV and to your computer.

        3.    Reconnect the power cable (only for Apple TV 3)

        4.    Open iTunes.

        5.    Select your Apple TV in the Source list, and then click Restore.

     


    If when you choose restore you get a message that the device cannot be found, download the file below


    Apple TV Software Restore 5.1.1 (2nd generation)


    Apple TV Software Restore 5.1.1 (3rd generation)


    Then hold down the option key while choosing restore and select the downloaded file when prompted.