New MacBook Pro wont charge.

I just got a MacBook Pro for Christmas. At first it would charge normally. Then it began to stop and start charging normaly. Now it wont charge at all. My battery condition is normal. I plugged the extension into my Ipad charger and it charged it. I have looked at all the other solutions apple has given and none have worked. Please help. I only have 6% left.

MacBook Pro

Posted on Jan 2, 2013 3:15 PM

Reply
3 replies

Jan 2, 2013 3:18 PM in response to emma_nichole87

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.


#1 - You have 14 days from the date of purchase to return your computer with no questions asked.


#2 - You have 90 days of FREE phone tech support.


#3 - You have the standard one year Apple warranty.


#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.




Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.














User uploaded file

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New MacBook Pro wont charge.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.