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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
So I was using my new iPad to watch a video. When I looked at the boarder under the light, I can see a scratch running from the edge, to about a half inch towards the screen. I thought Apple was known for its quality of production. Would I be nuts if I took it back to exchange it for a different one? I mean, buying an iPad is no "chump change".
iPad, iOS 6.0.1, White 32GB
Hello,
Yes I highly reccomend returning the prouduct soon if you believe there was a prouduct defect.According to the Apple return policy you must A) have the original packaging with all cords and chargers B) Have your reciept and C) MUST return the prouduct within 14 days of purchase. ( see link here http://store.apple.com/us/help/returns_refund)
Hope this helps and sorry for the problem in the first place
Hello,
Yes I highly reccomend returning the prouduct soon if you believe there was a prouduct defect.According to the Apple return policy you must A) have the original packaging with all cords and chargers B) Have your reciept and C) MUST return the prouduct within 14 days of purchase. ( see link here http://store.apple.com/us/help/returns_refund)
Hope this helps and sorry for the problem in the first place
Yes, I have everything, even the bag I walked outta the store with. I know it didn't do it because its been in an Apple Smart case since it left the box.
Scratched glass on new iPad?
