HT204321: Use Do Not Disturb on your iPhone, iPad, or iPod touch

Learn about Use Do Not Disturb on your iPhone, iPad, or iPod touch
Bartman27p229

Q: I have an iPhone5,iPad 3 & my daughter an iPod Touch 4th generation. We use Do Not Disturb. It turns by itself at 9:30pm & off at 7:00am. This morning, none of them turned off automatically. I manually backed them up to iTunes yesterday. Any thoughts?

I have an iPhone5, and an iPad3 and my daughter has an iPod touch 4th generation and her and I have separate accounts. I backed them up to my PC to iTunes last evening as I do every few weeks. We both use the Do Not Disturb option. Quiet hours are from 9:30pm to 7:00am. The 3 devices always turned the Do Not Disturb on and off according to the schedule on their own. As of this morning, the Do Not Disturb did not turn off on any of the devices. I sync them with iCloud either manually or when charging them. The moon icon stayed on all day today and did not follow the schedule. I had to shut it off manually on my phone. Any thoughts. My daughter initially had used her iPod Touch under an Apple account I made with my information. When I got my iPad and then iPhone5 I created a different account for her. Some items of mine went on her iPod Touch yesterday when I backed them up on iTunes on my PC. Any help is greatly appreciated! Thank you!

iPhone 5, iOS 6.0.2, iPhone5, iPad 3, iPod Touch 4th Gen

Posted on Jan 2, 2013 6:20 PM

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Q: I have an iPhone5,iPad 3 & my daughter an iPod Touch 4th generation. We use Do Not Disturb. It turns by itself at 9:30pm & ... more

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  • by Phil0124,Solvedanswer

    Phil0124 Phil0124 Jan 2, 2013 6:31 PM in response to Bartman27p229
    Level 7 (27,681 points)
    iPhone
    Jan 2, 2013 6:31 PM in response to Bartman27p229

    It seems to be a glitch or bug. Its been officially acknowledged and addressed by Apple. There is no resolution other than waiting for a few days.   The Kb article by Apple states it will fix itself on January 7.

     

    http://support.apple.com/kb/TS4510

    Symptoms

    After January 1st, 2013, Do Not Disturb mode stays on past its scheduled end time.

    Resolution

    Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off.

    To turn off the scheduling feature, tap Settings > Notifications > Do Not Disturb and switch Scheduled to Off.

     

  • by Bartman27p229,

    Bartman27p229 Bartman27p229 Jan 2, 2013 6:43 PM in response to Phil0124
    Level 1 (9 points)
    iCloud
    Jan 2, 2013 6:43 PM in response to Phil0124

    Thank you very much. Could you please let me know if you hear anything further? I sincerely appreciate your help. I spoke with a Tier 1 and Tier 2 Specialist today and neither of them could help me or knew anything about it! Thank you again!

  • by Phil0124,Helpful

    Phil0124 Phil0124 Jan 2, 2013 7:02 PM in response to Bartman27p229
    Level 7 (27,681 points)
    iPhone
    Jan 2, 2013 7:02 PM in response to Bartman27p229

    No problem. As soon as Apple Updates anything about it I'll post here again.

  • by Bartman27p229,Helpful

    Bartman27p229 Bartman27p229 Jan 2, 2013 7:34 PM in response to Phil0124
    Level 1 (9 points)
    iCloud
    Jan 2, 2013 7:34 PM in response to Phil0124

    That would be great! Again, thanks so much for your help.