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iMac won't come out of sleep mode

Just started 2 days ago. All of a sudden it won't wake up out of sleep mode. I have to teun it off and on again using the power button.

iMac, OS X Mountain Lion

Posted on Jan 2, 2013 7:01 PM

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Question marked as Best reply

Posted on Jan 3, 2013 2:15 PM

Hello, Any USB drives connected?


I wonder if it's a variation of this, of which I've seen many different symptoms...


Resolution

Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.

If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).

Additional Information

This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:

1. Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.

2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.

Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.


http://support.apple.com/kb/TS4135?viewlocale=en_US

2 replies
Question marked as Best reply

Jan 3, 2013 2:15 PM in response to fit_artist

Hello, Any USB drives connected?


I wonder if it's a variation of this, of which I've seen many different symptoms...


Resolution

Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.

If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).

Additional Information

This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:

1. Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.

2. Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.

Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.


http://support.apple.com/kb/TS4135?viewlocale=en_US

Jan 8, 2013 4:44 PM in response to BDAqua

I have several devices connected via USB. My external hardrive for backups, my printer, and when I plug in my iphone, ipad I also use a USB drive.


I went through your suggestion and set my computer to NEVER go to sleep. But, it went to sleep nonetheless, and again did not wake up. So, now, I just manually turn it off before I go to bed each night now. I wonder if it's a hardware thing. Maybe it gets too hot. I leave it on 24/7 most of the time.

iMac won't come out of sleep mode

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