unable to order photo book from aperture 3

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unable to order photo book from aperture 3

Hi

after I created a photo book with aperture, which ist actually really easy, I was unable to order the book. It seems that they had to open a new Apple ID although I already have one: I signed in with my apple ID, I was asked to enter Apple ID and Password again and, strange, my question and answers was shown, but I had to enter a new one to go a step further. Then Adress and credit card data and finally, a message appears 'unable to submit please try later'. I've tried several times and days.... it does not work.

thanks for any hints and tipps.....

regards

roger

Aperture 3

Posted on Jan 2, 2013 10:39 PM

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Answer 1

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léonie

Level 10

194,653 points

Jan 2, 2013 11:12 PM in response to rotch72

ID, I was asked to enter Apple ID and Password again and, strange, my question and answers was shown, but I had to enter a new one to go a step further.

And are your answers to the security questions conformig to apple's security rules - at least six characters long? The password complicated enough? See Apple ID: Tips for protecting the security of your account

If your password and security questions are too simple, change them. The Apple Store seems to be rejecting them otherwise.

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Answer 2

rotch72 Author

Level 1

0 points

Jan 3, 2013 10:48 PM in response to léonie

Thank you leonie, this helps. I changed Password (according the rules there was only the capital letter missing) although so far with apple shop an iTunes it worked properly. And now, the book order was fine.

thanks again 🙂

Roger

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