My iTunes download is stuck on processing and has been for days .. What do I do?? Please help! :)

My iTunes download is stuck on processing and has been for days .. What do I do?? Please help! :)

iPhone 4, iOS 6.0.1

Posted on Jan 3, 2013 7:12 AM

Reply
1 reply

Jan 3, 2013 8:03 AM in response to Maggy101

Welcome to the Apple Community.


Force a restart, if the problem persists:


Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.


You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.


You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.


If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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My iTunes download is stuck on processing and has been for days .. What do I do?? Please help! :)

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