5 Replies Latest reply: Jan 26, 2013 10:42 AM by Dianes Logic
Fredin69 Level 1 (0 points)

I can connect jbl Onbeat Awake with my mac book pro in bluetooth but i can't here the sound. It works well with my iPhone. Can you help me?


OS X Mountain Lion (10.8.2)
  • varjak paw Level 10 (169,827 points)

    I don't see any indication from JBL that the product supports audio from a computer via Bluetooth. They only mention iOS devices. Have you confirmed in the product documentation or with JBL support that the OnBeat can indeed work with a Mac?

     

    Regards.

  • Fredin69 Level 1 (0 points)

    It should work for JBL support.

  • Sziki Level 1 (0 points)

    Well, we tried out an old XP computer with built in BT, and it worked! So I do not understand, why a MBP cannot communicate successfully with the OnBeat Awake...

  • Sziki Level 1 (0 points)

    Neither the new JBL onBeat aWake firmware could help to solve this issue...:(

  • Dianes Logic Level 1 (25 points)

    Hi Fredin69,

     

    Not sure if this will be helpful.  We have JBL OnBeat , but ours are OnBeat Air speakers (they function over AirPlay).  That being said, we had no trouble CONNECTING them to our iMac, but couldnt get any sound coming from them - similar to the problem you are having.  It took a lot of research, looking through help files, etc to figure it out.  In the end the solution is very simple, but finding it was excrutiating.  (Come on APPLE - I shouldn't have to look so hard for answers to questions regarding the functionality of iTunes).

     

    OK then.  The AirPlay Button.  Once you know its there, no problem.  It is located to the immediate right of the iTUnes volume slider.  I believe I read somewhere that it is used to select ANY speakers - not just AirPlay enabled.  I copied and pasted info from the Help Files below.  Of particular interest is the ability to set the VOLUME for the external speakers.  Give it a shot.  Hope it helps, and Good Luck!

     

    (If this doesn't help, you might want to check your Bluetooth Settings .......)

     

     

    Choose which speakers to use

    • Use external speakers: Connect the speakers to your computer. iTunes plays through them and mutes the computer’s built-in speakers.
    • Use speakers connected to an AirPort Express network, Apple TV, or another AirPlay-enabled device: Click the AirPlay button AirPlay icon, a box with an arrowhead pointing up at the top of the iTunes window, and choose the speakers from the pop-up menu that appears.
    • Use more than one set of speakers: Click Multiple in the AirPlay menu, and click A plain circle next to the speakers you want to use. A checkmark Checkmark inside a green dotappears next to any speakers you’re using.To set a maximum volume for a set of speakers, use the volume slider next to the speakers. To set a maximum volume for all speakers, use the Master Volume slider.

    An arrow pointing to Music on the left side of the iTunes window