iTunes can't find iPad 2 since 11.01.12 update

I am running Windows XP Pro and since iTunes updated to 11.01.12, it doesn't find my iPad 2 to allow me to sync.
The computer finds it fine.


It did this twice before after iTunes updates, but tech support told me to do this:



Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.


iTunes

QuickTime

Apple Software Update

Apple Mobile Device Support

Bonjour

Apple Application Support (iTunes 9 or later)



The next time it happened, I again followed these steps and it worked


Sadly since iTunes updated to 11.01.12, it doesn;t work - I have tried it three (long!) times now. 😟


Can anyone help?


Thanks in advance. 🙂

iPad 2, Windows XP Pro, iTunes 11.01.12

Posted on Jan 3, 2013 11:02 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes can't find iPad 2 since 11.01.12 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.