3 Replies Latest reply: Jan 16, 2013 4:13 PM by Philly_Phan
Verseau1955 Level 1 Level 1
Mac OS X

I have just moved and the cable company reinstalled the internet with a new modem.  The internet is working, my Airport Extreme has a green light on it, but it doesn't show up in Airport Utility.  Before moving, it was showing up in airport utility.  When I connect my iMac to the Airport Extreme with a cable, airport utility is able to detect the Airport Extreme.  When I go wireless, it is not showing up.  Do you have to be connected via wire for the Extreme to show up in airport utility?

Solved by Philly_Phan on Jan 3, 2013 4:09 PM Solved

There are three Airport resets, soft, hard and factory default.  It would probably be beneficial if you tried each one in sequence.  Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.