3 Replies Latest reply: Apr 28, 2013 9:54 AM by Matt Clifton
gaspob Level 1 Level 1 (0 points)

Hi there,


I am trying to update a few programs like (Adobe Flash player 11.5), but when i try and install it its asking me for a password that i have unfortunetly forgotten


is there a way i can change this password without having to put in the old one in?

MacBook Pro
  • Matt Clifton Level 7 Level 7 (29,685 points)

    If you're running Lion, you can reset your password from the Recovery Partition. Reboot holding down cmd-R until you see the Apple logo - then release the keys. From the Utilities menu, launch Terminal, and type




    You will then be prompted which account you want to change the password for.



  • Katie McCarthy Level 1 Level 1 (0 points)

    I'm having the same problem what is Lion?

  • Matt Clifton Level 7 Level 7 (29,685 points)

    Lion (Mac OS X 10.7) is the Mac's operating system. If you have a Mac that's new in the last couple of years, you should have either Lion or Mountain Lion (10.8) - the instructions above should work with either. You can tell what you have by clicking on the Apple menu at the top left of the screen and selecting About This Mac.