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All replies
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Helpful answers
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Jan 3, 2013 3:34 PM in response to sickmooseby razmee209,If your phone is turned off there is no way to find it using find my phone.
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Jan 3, 2013 3:35 PM in response to razmee209by sickmoose,The phone was not turned off and it was active on both 3G and home network
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Jan 3, 2013 3:39 PM in response to sickmooseby razmee209,Then why would you need to restart your phone? When you get the message that your phone is offline - that means the phone is off or without data connection.
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Jan 3, 2013 3:42 PM in response to sickmooseby razmee209,http://support.apple.com/kb/TS4006 find my iphone support site explaining offline.
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Jan 3, 2013 3:45 PM in response to razmee209by sickmoose,I could not understand why my iphone was showing a status of offline on the find my iphone app.. after locating the phone (I had simply misplaced it) and determining that the phone WAS active and both the 3g and my home networks were showing as active, I decided to shut off the phone and restart it to see if I could get it recognized on the find my iphone app and sure enough, as soon as I did that, the phone was located by find my iphone and showed its location. The phone was NOT off when i was trying to find it the first time. This is why I am asking if there is an anomoly.