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Can I exchange iPod for a new one even though I bought it at bestbuy?

My brand new iPod touch 5g has a loose slightly sunk in home button and a scratch on the inside of the rear facing camera lense 😟 I don't think the people at bestbuy would think it's a big enough deal to give me a new one though.

Just ***** cuz I spent 300 $ on it.

iPod touch, iOS 6.0.1

Posted on Jan 3, 2013 7:24 PM

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Question marked as Best reply

Posted on Jan 3, 2013 7:50 PM

You can make an appointment at the local apple store. if they determine it is defective then they will replace it.

5 replies

Jan 3, 2013 8:33 PM in response to Cscience1

Thanks guys wow apple is awesome!!

maybe I should just keep it for now though cuz everything is working amazing it's just the feel of the home button compared to my brothers 5th gen feels terrible :/ I wouldn't wanna go In there tho wit them thinkin I'm some crazy person with OCD complaining about a problem that isn't even there haha! But seriously thanks guys you helped a lot! If I do decide to take it, I will take it to the apple store instead of bestbuy!


Oh yeah and one more thing, would I have to bring accessories and packaging also?

Can I exchange iPod for a new one even though I bought it at bestbuy?

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