Have ipod 'classic?'. Since uploading latest version of itunes it does not find my device. Also not found in 'computer'. Tried all of tutorials, including reinstall, but not restore. Disk mode does not indicate "Do not disconnect."

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Level 1

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Since uploading latest version of itunes, computer will not find my ipod/device in itunes or in 'computer'.

Tried all of tutorials except restore. Audio signal indicates computer 'sees' me connects or disconnect, but does not find.

When tried in disc mode does says 'ok to disconnect'.

Wup?

Posted on Jan 3, 2013 7:45 PM

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Answer 1

Level 1

4 points

I have an iPod classic too which isn't recognised since I upgraded to the latest / current version of iTunes.

I've tried loads of apple troubleshooting to no avail.

It is however recognised in my PC "My Computer".

I'm getting seriously furtstrated - have spent hours trying to fix it!

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Answer 2

Level 1

0 points

Here's what worked for me.

I uninstalled and re-installed the device driver using Control panel/hardware/device manager.

I find in ironic that after fumbling around with itunes help and tutorials I was able to figure it out intuitively using Windows programs.

Both my ipod and nano had to be repaired this way after 'upgrading' to the latest version of itunes.

That said... the new itunes is better... getting closer to the day that they'll actually let us do what WE want with our data.

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