1 Reply Latest reply: Jan 4, 2013 12:07 AM by King_Penguin
blanco123 Level 1 Level 1 (0 points)

So I've just got a new iPhone 5 and I've tried to purchase some music and it has to secure that it's my account, I'm assuming and it asks for my secure questions and I don't remember what I put down because I've had so many cars but yet I don't know how to change the passwords in order to purchase and download apps, music, etc. on to my phone. Is there a way I could change it or find out the answers through my email?


iPhone 5, iOS 6.0.2
  • King_Penguin Level 10 Level 10 (105,190 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551