2 Replies Latest reply: Jan 4, 2013 12:40 PM by blueeos
blueeos Level 1 Level 1
expertise.macosx
Mac OS X

My IP5 intermittently locks up (frozen screen) when the charger cord is plugged in and the battery is charged to 100%.  At least, that's the only time I've noticed it.  As soon as I remove the charger cord, it works normally again.  Anyone else have this problem?  I'm wondering if this is a bug that Apple will have to address?


Apple TV
Solved by brad805 on Jan 4, 2013 9:49 AM Solved
This can occur with faulty charger. Use supplied Apple Charger. If this is the faulty charger, make Genius reservation and take iPhone, charger, and Lightning Cable to Apple for resolution.
  • brad805 Level 5 Level 5

    This can occur with faulty charger. Use supplied Apple Charger. If this is the faulty charger, make Genius reservation and take iPhone, charger, and Lightning Cable to Apple for resolution.

  • blueeos Level 1 Level 1
    expertise.macosx
    Mac OS X

    Thanks, I'll try another charger.  Occasionally I've been using the 12V iPad charger for faster charging, but this morning when it locked up, it was on a standard 5V Apple charger.

     

    In my original post above I probably should have mentioned I've also notice the screen "jiggling" a bit when plugged into a charger AND using apps at the same time.