Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Question

Level 1

0 points

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

iPad 2, iOS 5.1

Posted on Jan 4, 2013 8:59 AM

Reply

Answer 1

John Galt

Level 10

141,150 points

Jan 4, 2013 9:13 AM in response to Vidoc

Disconnect your external drives and observe any change.

I have not downloaded anything save for install Windows for Mac.

This is vague and requires further explanation.

Reply

Answer 2

Vidoc Author

Level 1

0 points

Jan 4, 2013 9:41 AM in response to John Galt

Hi John, i have now disconnected the hard drives, but the same problem ocurs. How much more information would you require to make an assessment of the potential cause?

Reply

Answer 3

John Galt

Level 10

141,150 points

Jan 4, 2013 9:56 AM in response to Vidoc

Read whichever is applicable to your system:

OS X Lion: If your Mac runs slowly

OS X Mountain Lion: If your Mac runs slowly

The above articles are very cursory and almost identical, but be sure to carefully read and follow Repair a disk at the end.

Rather than ask a dozen more questions regarding your system, would you be willing to try the following?

Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:

http://www.etresoft.com/etrecheck

Don't be concerned about anything that says "Problem" or "failed".

Copy and paste its output in a reply.

Etrecheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.

When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

Reply

Answer 4

Vidoc Author

Level 1

0 points

Jan 4, 2013 10:03 AM in response to John Galt

Hardware Information:

iMac - model: iMac11,2

1 3.2 GHz Intel Core i3 CPU: 2 cores

4 GB RAM

Video Information:

ATI Radeon HD 5670 - VRAM: 512 MB

System Software:

Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43

Disk Information:

WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)

OPTIARC DVD RW AD-5680H

USB Information:

Apple Inc. iPad

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

FireWire Information:

Kernel Extensions:

Problem System Launch Daemons:

[failed] com.apple.suhelperd.plist

[not loaded] org.samba.winbindd.plist

Problem System Launch Agents:

[failed] com.apple.Kerberos.renew.plist

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.rim.BBDaemon.plist

[loaded] com.zeobit.MacKeeper.AntiVirus.plist

Launch Agents:

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist

User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

[loaded] com.zeobit.MacKeeper.Helper.plist

User Login Items:

iTunesHelper

BlackBerry Desktop Software

Bluetooth File Exchange

Garmin ANT Agent

Dropbox

3rd Party Preference Panes:

Flash Player

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GarminGpsControl.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

User Internet Plug-ins:

Bad Fonts:

None

Top Processes by CPU:

Top Processes by Memory:

Reply

Answer 5

John Galt

Level 10

141,150 points

Jan 4, 2013 10:12 AM in response to Vidoc

Thanks.

... Strange thing is that I have not downloaded anything save for install Windows for Mac.

... and the execrable MacKeeper. Get rid of it.

First, if you have encrypted any files using MacKeeper, unencrypt them using MacKeeper.

Then, read and follow the instructions here: http://mackeeper.zeobit.com/uninstall_mackeeper

You do not need to answer the "reason for uninstalling" question that appears.

Never install it or anything like it again.

Reply

Answer 6

Vidoc Author

Level 1

0 points

Jan 4, 2013 10:22 AM in response to John Galt

You mean there is no need for a anti virus?

Reply

Answer 7

Paul_31

Level 6

14,160 points

Jan 4, 2013 10:30 AM in response to Vidoc

As John suggests, rid yourself of MacKeeper.

You don't need an anti-virus program, but if you prefer to have one the only one that is consistently recommended on here as being trouble free on a Mac is the free/donationware clamXav (www/clamxav.com ).

Some useful reading here:

https://discussions.apple.com/docs/DOC-2435

http://www.reedcorner.net/mmg/

and some alternative MacKeeper removal instructions here:

http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

Reply

Answer 8

Csound1

Level 9

59,973 points

Jan 14, 2013 2:24 PM in response to Vidoc

Vidoc wrote:

You mean there is no need for a anti virus?

He means there is no need for Mackeeper, and many reasons to avoid it. Remove it from your Mac. (Now that you have solved the issue yourself you may not get many new replies)

Reply