I just got an iPod touch 4th generation. When I plug the USB into the computer, the iPod does not recognize the charge and the computer/iTunes doesn't recognize the iPod. Please help.

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I just got an iPod touch 4th generation. When I plug the USB into the computer, the iPod does not recognize the charge and the computer/iTunes doesn't recognize the iPod. Please help.

The computer I am referring to is a Windows. However, when I use the same USB cord and plug it into a MacBook Pro, the ipod is recognized and the ipod recognizes the computer. Also, it gets charge from the Wall outlet as well.

iPod touch

Posted on Jan 4, 2013 9:22 AM

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Answer 1

Jan 4, 2013 9:24 AM in response to AMaac

Try this: http://support.apple.com/kb/TS1369... it should help.

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Answer 2

lllaass

Level 10

210,411 points

Jan 4, 2013 9:28 AM in response to empire_of_the_sun

empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:

If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows.

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