1 Reply Latest reply: Jan 5, 2013 8:27 AM by imobl
Antlady Level 1 Level 1 (0 points)

I have tried to update the ios on my iphone 3GS and I get the error "your iphone could not be activated because the activation server is temporarily unavailable". I have tried to restore my phone and this does not resolve the issue. I have also tried reinstalling itunes as per the trouble shooting guides and this does not work. It does not work when I have a sim card in there or when I don't.

 

Please help!


iPhone 3GS, iOS 4.1
  • imobl Level 5 Level 5 (4,795 points)

    Generally this is a sign that the iPhone had previously been

    hacked/modified/jailbroken and the update relocked it to the

    original wireless carrier. If this is the case, only that wireless

    carrier can unlock your iPhone. You must contact them to see

    if they offer unlocking and if you qualify.

     

    Where did you acquire this iPhone?

    What wireless carrier did you use before this problem?

     

    Does the app Cydia appear on your iPhone?

    What does it say when you look at Settings=>General=>About=>Carrier?

     

    Sim card must be installed for activation to succeed when you get that

    far in the process.