HT202012: Aperture 3: Frequently Asked Questions (FAQ)

Learn about Aperture 3: Frequently Asked Questions (FAQ)
wclark1202
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Q: I keep getting a Aperture quit unexpectedly click reopen.  I do that and same message come up anybody have a answer for me Thanks Bill

When trying to open Aperture I keep getting same message (Aperture quit unexpectedly click reopen)  when I do it does the same thing.  Anybody out there have a answer for me please.  Thanks Bill

Aperture 3, Mac OS X (10.6.8)

Posted on Jan 4, 2013 9:09 AM

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wclark1202

Q: I keep getting a Aperture quit unexpectedly click reopen.  I do that and same message come up anybody have a answer for me Th ... more

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  • by léonie,

    léonie léonie Jan 4, 2013 9:25 AM in response to wclark1202
    Level 10 (107,785 points)
    iCloud
    Jan 4, 2013 9:25 AM in response to wclark1202

    Bill,

    What were you doing before this happened the first time? Installed something? Imported images?

    What is your Aperture 3 version?

     

    This kind of error message is usually accompanied by a crash log. Please post the first 60 lines, so that we can see the exact error message and the crashed thread.

     

    Regards

    Léonie

  • by wclark1202,

    wclark1202 wclark1202 Jan 4, 2013 9:31 AM in response to léonie
    Level 1 (0 points)
    Jan 4, 2013 9:31 AM in response to léonie

    3.2

     

    Here is some of the error code is this enough if not I will send all.

     

    Thanks for your help.

    Bill

     

    Process:         Aperture [254]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.2.2 (3.2.2)

    Build Info:      Aperture-201095000000000~4

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [101]

     

    Date/Time:       2013-01-04 11:27:06.512 -0600

    OS Version:      Mac OS X 10.6.8 (10K549)

    Report Version:  6

     

    Interval Since Last Report:          3286 sec

    Crashes Since Last Report:           18

    Per-App Interval Since Last Report:  57 sec

    Per-App Crashes Since Last Report:   18

    Anonymous UUID:                      65571052-2CAE-4590-95B7-21AAABB5DA18

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

    0   com.apple.iLifeSQLAccess      0x0000000101c227f4 sqlite3VdbeExec + 6596

    1   com.apple.iLifeSQLAccess      0x0000000101c20ab2 sqlite3_step + 2802

    2   com.apple.iLifeSQLAccess      0x0000000101c51cf4 -[HgKResultSet next] + 244

    3   com.apple.iLifeSQLAccess      0x0000000101c55096 -[HgKDatabaseManager(Utility) dataForQuery:] + 294

    4   com.apple.iLifeSQLAccess      0x0000000101c54f5c -[HgAdminDataEntity blobPropertyForArea:propertyName:] + 108

    5   com.apple.RedRock             0x000000010098fc45 -[RKInfoDictionaryMgr loadDirtyPlistIds] + 149

    6   com.apple.RedRock             0x00000001009846f5 -[RKDatabase openDatabaseWithOptions:] + 7333

    7   com.apple.RedRock             0x00000001009819d9 -[RKDatabaseComponent openDatabaseForLibraryPath:options:] + 505

    8   com.apple.RedRock             0x0000000100a73ce4 -[RKDatabaseComponent openDatabaseForLibraryPath:] + 20

    9   com.apple.Aperture            0x000000010005e3cc 0x100000000 + 385996

    10  com.apple.Aperture            0x000000010005c763 0x100000000 + 378723

    11  com.apple.Foundation          0x00007fff80ca6ad5 _nsnote_callback + 167

    12  com.apple.CoreFoundation      0x00007fff835ebfd0 __CFXNotificationPost + 1008

    13  com.apple.CoreFoundation      0x00007fff835d8548 _CFXNotificationPostNotification + 200

    14  com.apple.Foundation          0x00007fff80c9da36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101

    15  com.apple.AppKit              0x00007fff800c444a -[NSApplication _postDidFinishNotification] + 100

    16  com.apple.AppKit              0x00007fff800c437f -[NSApplication _sendFinishLaunchingNotification] + 66

    17  com.apple.AppKit              0x00007fff8018f35d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219

    18  com.apple.AppKit              0x00007fff8018efd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77

    19  com.apple.Foundation          0x00007fff80cd50d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360

    20  com.apple.Foundation          0x00007fff80cd4f06 _NSAppleEventManagerGenericHandler + 114

    21  com.apple.AE                  0x00007fff8150432b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162

    22  com.apple.AE                  0x00007fff81504224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32

    23  com.apple.AE                  0x00007fff8150412b aeProcessAppleEvent + 210

    24  com.apple.HIToolbox           0x00007fff81712619 AEProcessAppleEvent + 48

    25  com.apple.AppKit              0x00007fff80094095 _DPSNextEvent + 1191

    26  com.apple.AppKit              0x00007fff80093801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155

    27  com.apple.Aperture            0x00000001004b284b 0x100000000 + 4925515

    28  com.apple.AppKit              0x00007fff8005968f -[NSApplication run] + 395

    29  com.apple.prokit              0x000000010136a04b NSProApplicationMain + 267

    30  com.apple.Aperture            0x000000010000f454 0x100000000 + 62548

    31  com.apple.Aperture            0x000000010000f214 0x100000000 + 61972

     

    Thread 1:  Dispatch queue: com.apple.libdispatch-manager

    0   libSystem.B.dylib             0x00007fff89117c0a kevent + 10

    1   libSystem.B.dylib             0x00007fff89119add _dispatch_mgr_invoke + 154

    2   libSystem.B.dylib             0x00007fff891197b4 _dispatch_queue_invoke + 185

    3   libSystem.B.dylib             0x00007fff891192de _dispatch_worker_thread2 + 252

    4   libSystem.B.dylib             0x00007fff89118c08 _pthread_wqthread + 353

    5   libSystem.B.dylib             0x00007fff89118aa5 start_wqthread + 13

     

    Thread 2:

    0   libSystem.B.dylib             0x00007fff89118a2a __workq_kernreturn + 10

    1   libSystem.B.dylib             0x00007fff89118e3c _pthread_wqthread + 917

    2   libSystem.B.dylib             0x00007fff89118aa5 start_wqthread + 13

     

    Thread 3:

    0   libSystem.B.dylib             0x00007fff890fedda semaphore_timedwait_signal_trap + 10

    1   libSystem.B.dylib             0x00007fff8913d772 _pthread_cond_wait + 1015

    2   com.apple.Foundation          0x00007fff80ce0eb3 -[NSCondition waitUntilDate:] + 399

    3   com.apple.Foundation          0x00007fff80cd4032 -[NSConditionLock lockWhenCondition:beforeDate:] + 238

    4   com.apple.proxtcore           0x0000000101b01651 -[XTMsgQueue waitForMessage] + 49

    5   com.apple.proxtcore           0x0000000101b00727 -[XTThread run:] + 375

    6   com.apple.Foundation          0x00007fff80ca7114 __NSThread__main__ + 1429

    7   libSystem.B.dylib             0x00007fff89137fd6 _pthread_start + 331

    8   libSystem.B.dylib             0x00007fff89137e89 thread_start + 13

     

    Thread 4:

    0   libSystem.B.dylib             0x00007fff890fed7a mach_msg_trap + 10

    1   libSystem.B.dylib             0x00007fff890ff3ed mach_msg + 59

    2   com.apple.CoreFoundation      0x00007fff835df902 __CFRunLoopRun + 1698

    3   com.apple.CoreFoundation      0x00007fff835ded8f CFRunLoopRunSpecific + 575

    4   com.apple.Foundation          0x00007fff80ce1b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270

    5   com.apple.proxtcore           0x0000000101b02893 -[XTRunLoopThread run:] + 435

    6   com.apple.Foundation          0x00007fff80ca7114 __NSThread__main__ + 1429

    7   libSystem.B.dylib             0x00007fff89137fd6 _pthread_start + 331

    8   libSystem.B.dylib             0x00007fff89137e89 thread_start + 13

     

    Thread 5:

    0   libSystem.B.dylib             0x00007fff890fed7a mach_msg_trap + 10

    1   libSystem.B.dylib             0x00007fff890ff3ed mach_msg + 59

    2   com.apple.CoreFoundation      0x00007fff835df902 __CFRunLoopRun + 1698

    3   com.apple.CoreFoundation      0x00007fff835ded8f CFRunLoopRunSpecific + 575

    4   com.apple.Foundation          0x00007fff80ce1b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270

    5   com.apple.proxtcore           0x0000000101b02893 -[XTRunLoopThread run:] + 435

    6   com.apple.Foundation  

  • by wclark1202,

    wclark1202 wclark1202 Jan 4, 2013 9:34 AM in response to wclark1202
    Level 1 (0 points)
    Jan 4, 2013 9:34 AM in response to wclark1202

    PS - I had just restarted the computer and went to open.  I had just uploaded pics from SD Card and was doing some editing was working slow with to much going on so did a restart when i went to open aperture was when I had the error.

     

    Thanks

    Bill

  • by léonie,

    léonie léonie Jan 4, 2013 9:56 AM in response to wclark1202
    Level 10 (107,785 points)
    iCloud
    Jan 4, 2013 9:56 AM in response to wclark1202

    The crash report shows, that Aperture is crashing when reading the database inside the Aperture library -it is performing SQL access when crashing.

     

    Did you "Force Quit"  Aperture when you restarted because of the slow processing? This may have interrupted Aperture, while it was updating the database and left the database in an inconsistent state. The first thing I'd try would be to use the library first aid tools to repair and rebuild the Aperture library.

    See Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual

     

    Also, I see in your report that you are using Aperture 3.2.2. Is there a reason that you did not upgrade to Aperture 3.2.4? This version enhances the stability when running on Snow Leopard. See this download link:

     

    Aperture 3.2.4

     

    Another possible reason for the crashes is, that you have imported an image or a video, that Aperture cannot process, but this will be better to be debugged, after making sure that the Aperture library is o.k., so try repairing and rebuilding first. Before rebuilding, make a current backup of your library, if your backup is not up to date.

     

    Regards

    Léonie

  • by léonie,

    léonie léonie Jan 4, 2013 10:14 AM in response to wclark1202
    Level 10 (107,785 points)
    iCloud
    Jan 4, 2013 10:14 AM in response to wclark1202

    and was doing some editing was working slow with to much going

    How many images did you import? After importing Aperture will be busy with maintainance work - rendering previews, scanning for faces and places, etc.

    If you imported many new pictures, this may take some time. Aperture will doing this in the background, so you can continue working, but will be slower to respond. There is no need to force quit Aperture when this happens. You can pause the processes from the Activity window (Window > Show Activity).

     

    Aperture can also be slow, if one of the imported images cannot be processed. This yu can also see in the Activity window, if it is hanging aalways processing the same image or video.