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How to enter a contact's ext. # without auto-dialing it?

109 Views 1 Reply Latest reply: Nov 8, 2013 8:47 AM by paperqueen RSS
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Jan 4, 2013 10:48 AM

Is there a way to enter the extension for a contact's phone number when the company's phone system doesn't accept automated extension dialing? I used the proper procedure for adding an extension, but the switchboard operator picked up the phone as the extension was being dialed (after a pause), and she said I can't pre-program the extension. She said I have to call the main number and tell the operator the extension I want and then she'll connect me. I tried other methods of entering the extension without the pause technique, but I can't get "contacts" to accept it. Any tips? I just want to be able to list the person's extension next to their phone number for easy reference. Thanks in advance.

iPhone 5, iOS 6.0.2
  • paperqueen Level 1 Level 1 (0 points)

    Same boat here -- lots of professional contacts who don't have automated extension dialing.


    It appears the only solution is to save extension numbers in the Notes section, first line. Depending on how much info you have in the fields above, it may or may not appear without having to scroll down.


    Hope that helps.


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