2 Replies Latest reply: Jan 4, 2013 3:18 PM by ross_gorgonzola
ross_gorgonzola Level 1 Level 1

I've used Passbook sucessfully on my iPhone before (boarding passes).  However, I just downloaded an .pkpass file from a web site to my Mac, and I can't get the pass to the iPhone.

 

If I double-click on the file, something called Pass Viewer asks if I want to send the ticket to my Passbook.  I say yes, and it appears to work.  If I double-click again, the view says that ticket is already in my Passbook, but it doesn't appear on the iPhone.

 

I'm logged into the iCloud on the Mac, and I have iCloud support enabled on the iPhone for Passbook.  Why does the Mac believe the pass has been sent, but the iPhone can't see it?

 

-- ross


iPhone 4, iOS 5
Reply by Royal on Jan 4, 2013 3:01 PM Helpful

Did you try the reccomendation in the article you linked from?

 

  1. Tap Settings > iCloud and turn off Passbook.
  2. Restart your device.
  3. Tap Settings > iCloud and turn on Passbook.

http://support.apple.com/kb/HT5483

 

If that doesn't work, maybe you can drag the pkpass into an email and send it directly to the phone.

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