Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPod 5 has a picture of a charger and an arrow pointing to the iTunes label.

I plugged it into my computer and tried restoring several times. It won't let me restore and now it is still on that screen. Help!

iPod touch

Posted on Jan 4, 2013 7:26 PM

Reply
6 replies

Jan 12, 2013 3:21 AM in response to Mikigirl123XD

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

My iPod 5 has a picture of a charger and an arrow pointing to the iTunes label.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.