1 Reply Latest reply: Jan 5, 2013 3:30 AM by lllaass
pammy11 Level 1 Level 1 (0 points)

I have been trying to delete songs/albums that synced to my son's ipod touch 4th generation. I know how to delete songs/albums, however these songs/albums are light gray (not in bold print like usual) and will not allow me to delete nor play the songs. How can I delete these albums off of his ipod? These songs synced before I upgraded his ipod to the 6.0.1 (which is what somone told me to do to see if the albums would show up in bold so I can delete them).


iPod touch, iOS 6.0.1
  • lllaass Level 10 Level 10 (157,455 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsyc/sync via iTunes

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:       

    iOS: How to back up           

    - Restore to factory settings/new iOS device.