HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

blairrw

Level 1 (0 points)

Q: My iPad cannot send email and I get an error message " no connection to outgoing server ' p09-stmp.mail.me.com' failed"

My iPad cannot send email and I get an error message " no connection to outgoing server ' p09-stmp.mail.me.com" failed"

How can I correct this pl. I am receiving email without any problem

Thanks

Blairrw

iPad 2 Wi-Fi, iOS 5.1.1

Posted on Jan 5, 2013 2:12 AM

I have this question too

Q: My iPad cannot send email and I get an error message " no connection to outgoing server ' p09-stmp.mail.me.com' failed"

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Helpful answers

by Daniel Ebeck,

Daniel Ebeck Jan 5, 2013 2:16 AM in response to blairrw
Level 4 (1,739 points)

Mac OS X

Jan 5, 2013 2:16 AM in response to blairrw

Change the outgoing server to smtp.mail.me.com
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by blairrw,

blairrw Jan 5, 2013 11:03 PM in response to Daniel Ebeck
Level 1 (0 points)

Jan 5, 2013 11:03 PM in response to Daniel Ebeck

Sorry Daniel. My outgoing server did have smtp.mail.me.com. My mistake
What can I do to have my email sent?

What can I do pl

Blair Williams
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by Daniel Ebeck,

Daniel Ebeck Jan 6, 2013 1:34 AM in response to blairrw
Level 4 (1,739 points)

Mac OS X

Jan 6, 2013 1:34 AM in response to blairrw

Ok, firstly, as it says in the document you are asking about, do a reset by holding the sleep and home buttons until the Apple Logo appears.

Next, as you seem to be using iOS 5, follow the instructions here: http://support.apple.com/kb/TS4098

There is a further article linked from that one to troubleshoot iCloud mail: http://support.apple.com/kb/TS4002

Taking these steps may result in deleting unsent items in your outbox, so you may want to copy/paste them in to Notes to save them.
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