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Computer is slow

Hey all. I bought this computer last year and it is running pretty slowly. When I use photoshop and bridge my firefox shuts down or runs very slowly. Just in general it feels like it is running pretty slow. I had this problem when I first bought it and I think the service provider told me to clear cashes but my cashe is always empty now and told me to look at my activity monitor and shut some things down but I'm not sure what is really important and what isn't. what if I shut something down I need and I don't know what I did or how to get it back? can someone help me?

iMac, Mac OS X (10.7.4)

Posted on Jan 5, 2013 8:15 AM

Reply
3 replies

Jan 5, 2013 9:06 AM in response to Brendaboonstr

First, back up all data immediately, as your boot drive might be failing.


One possible cause of a slow user interface is a large number of image or video files on the Desktop with preview icons. If you have more than a dozen or so such files, move them to another folder.


Otherwise, take these steps when you notice the slowdown.


Step 1


Launch the Activity Monitor application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.


Select the CPU tab of the Activity Monitor window.


Select All Processes from the menu in the toolbar, if not already selected.


Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.


Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?


Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)


Step 2


If you have more than one user account, you must be logged in as an administrator to carry out this step.


Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.


Select the 50 or so most recent messages in the log. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.


When posting a log extract, be selective. Don't post more than is requested.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some personal information, such as your name, may appear in the log. Anonymize before posting.

May 25, 2015 6:43 AM in response to Linc Davis

I have a slow computer and here are my information from etrecheck. Any help?


Problem description:

slow computer


EtreCheck version: 2.2 (132)

Report generated 5/25/15, 9:30 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2010) (Technical Specifications)

iMac - model: iMac11,2

1 3.06 GHz Intel Core i3 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

Empty

BANK 1/DIMM0

Empty

BANK 0/DIMM1

2 GB DDR3 1333 MHz ok

BANK 1/DIMM1

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 1920 x 1080


System Software: ℹ️

OS X 10.10.2 (14C1514) - Time since boot: 6 days 12:5:13


Disk Information: ℹ️

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (282.26 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-STDVDRW GA32N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

Canon MX870 series

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader


Configuration files: ℹ️

/etc/sysctl.conf - Exists

/etc/hosts - Count: 1


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]

[running] com.logmein.logmeingui.plist [Click for support]

[running] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.teamviewer.teamviewer.plist [Click for support]

[running] com.teamviewer.teamviewer_desktop.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.logmein.logmeinserver.plist [Click for support]

[loaded] com.logmein.raupdate.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.starfield.backupservice.plist [Click for support]

[running] com.teamviewer.teamviewer_service.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)

iTunesHelper UNKNOWN Hidden (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

AdobeResourceSynchronizer UNKNOWN Hidden (missing value)

uTorrent UNKNOWN (missing value)

Spotify Application (/Applications/Spotify.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

WorkspaceUpdate Application (/Applications/Workspace/WorkspaceUpdate.app)

Speech Startup UNKNOWN (missing value)

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)


Internet Plug-ins: ℹ️

EPPEX Plugin: Version: 3.0.5.0 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 Outdated! Update

LogMeInSafari32: Version: 1.0.660 [Click for support]

Unity Web Player: Version: UnityPlayer version 5.0.1f1 - SDK 10.6 [Click for support]

WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]

Scorch: Version: 6.1.0 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

iPhotoPhotocast: Version: 7.0

DirectorShockwave: Version: 11.5.9r615 [Click for support]

QuickTime Plugin: Version: 7.7.3

LogMeInSafari64: Version: 1.0.660 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Click for support]

Musicnotes: Version: 1.18.8 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

LogMeIn: Version: 1.0.660 [Click for support]

CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.3.6.5 [Click for support]

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]

SOEWebInstaller: Version: 1.0 [Click for support]

fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

3% WindowServer

1% spindump(2)

1% Google Chrome Helper(2)

1% fontd

0% notifyd


Top Processes by Memory: ℹ️

470 MB kernel_task

360 MB com.apple.WebKit.WebContent(5)

139 MB mdworker(10)

123 MB Mail

115 MB Safari


Virtual Memory Information: ℹ️

88 MB Free RAM

3.91 GB Used RAM

25 MB Swap Used


Diagnostics Information: ℹ️

May 24, 2015, 10:08:58 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-05-24-100858_[r edacted].cpu_resource.diag [Click for details]

May 22, 2015, 12:10:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-05-22-121052_[reda cted].crash

May 22, 2015, 11:48:19 AM /Library/Logs/DiagnosticReports/spindump_2015-05-22-114819_[redacted].crash

Computer is slow

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