HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

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Barneygirl

Q: I had this problem before and I had to go to a section to "restart" the iphone..help where is it?

My iphone freezes..not able to go from app to app, like mail to camera without turning off phone to get to home page for selection.  Had this problem once before and I had to go to a place on my computer to restart the Iphone...just can't remember where...can anyone help?

iPhone 4, iOS 6.0.1

Posted on Jan 5, 2013 8:08 AM

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Q: I had this problem before and I had to go to a section to "restart" the iphone..help where is it?

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  • by roaminggnome,

    roaminggnome roaminggnome Jan 5, 2013 8:12 AM in response to Barneygirl
    Level 10 (97,387 points)
    Jan 5, 2013 8:12 AM in response to Barneygirl

    You should read the manual

     

    To restart the iphone.  Press the power butto until the slide to turn off button appears, then slide it.

     

    Then press the power button again.

     

    A reset is holding the power and home button down until the apple logo appears.

     

    A restore, the most drastic of troubleshooting, is connect to itunes and clicking restore.

     

    Click Support at the top of this page, then click the link under Manuals