0 Replies Latest reply: Jan 5, 2013 11:25 AM by lewislisajoy
lewislisajoy Level 1 (0 points)

in the process of uninstalling one step in the section about verifiying the uninstallation, it says delete apple file, if it exists. On my laptop, it does exist, and when i go to delete it it says - access denied, and i need permision. this is fustrating because without doing this i dont want to carry on the process of un and reinstalling itunes. i have tried this several times. also im runnig the latest software (ios 6.0.1) and most recent itunes(11.01) thanks.

iOS 6.0.1, itunes problem