Currently Being ModeratedJan 5, 2013 1:21 PM (in response to BrianaB23)
The screenshot shows the classic LSP trouble symptoms ... but if no entries are appearing in Autoruns other than the Bonjour entries, then we might be looking at damage to the Winsock key(s) rather than a conflict.
If that's what is afoot, we might be able to clear the key(s) manually.
Let's try wiclee's instructions from the following post:
Currently Being ModeratedJan 15, 2013 12:16 AM (in response to b noir)
I can't understand why you are referring us to a different post focusing on the same problem that never got resolved. That's exactly like saying, "Hey, try this. It didn't work either. Good luck!"
Currently Being ModeratedJan 15, 2013 2:07 AM (in response to Diggity Dunn)
That's exactly like saying, "Hey, try this. It didn't work either. Good luck!"
It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)