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TS3354: iTunes for Windows: Unable to view or play HD video content that requires HDCP

Learn about iTunes for Windows: Unable to view or play HD video content that requires HDCP

TS3354 Not being able to get digital copy.

531 Views 3 Replies Latest reply: Aug 6, 2013 11:27 PM by katedotd RSS
morgaroni Calculating status...
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Jan 5, 2013 1:48 PM

I purchased Pitch Perfect. It includes the Blu-ray, DVD, digital copy, and the ultra violet. I just wanted to watch Pitch Perfect on my iPhone. Please help.

iPhone 4S, Windows 7
  • KrisDale Calculating status...
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    Apr 30, 2013 10:45 AM (in response to morgaroni)

    Hi, I bought Pitch Perfect today and it wouldn't let me download the digital copy onto my iPhone 4s. Have messaged Universal but they haven't got back to me. It is still within date as the Redemption expires in 2015. Anyone else had this problem? Thanks

  • shan17817 Calculating status...
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    Aug 5, 2013 1:58 PM (in response to KrisDale)

    Yes!!  I am having the same problem.  Did you ever get an answer? I chose to download it to itunes, I guess I should have chosen Amazon instead. Now I can't watch it on my ipod

  • katedotd Calculating status...
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    Aug 6, 2013 11:27 PM (in response to morgaroni)

    As you bought the BluRay combo it might be the HD Digital copy you downloaded which is why it won't play on your iPhone. as with the iPhone, and the iPod Classic you need the SD version to get it to play on either.   I downloaded the Digital Copy for Hansel and Gretal Witch Hunters and the code came from the BluRay. I downloaded the HD version and I can't play it on my computer because it's not HDCP compatible(at least one part isn't). but it will stream the SD version in iTunes.

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