Error while relocating ("filename" couldn't be moved to "Folder".) "(null)"

Hi Frank,

Thanks.

My HD is a "normal" HD, so I guess it's HFS+. (According to Disk Utility it is Mac OS Extended (Journaled).

The NAS is WD MyBook Live Duo. I just plugged into my Time Machine.

I am relocating using Aperture "relocate originals for project" under the File tab.

Ahh, thanks for the answer to question 1.

Yes, I am trying to relocate them, but tried different things to find the problem.

And the problem seems to be that when an image gets an extra attribute (when it's downloaded from the internet, when it is comes from a mail message) then Aperture seems not to be able to move the file.

I.e. Aperture presumeably asks the Finder or kernel to perform this task, and this then fails because of the extra attirbutes that were set.

I now found a way of manually removing the extra attributes, but that is a pain.

Think of this normal workflow:

- someone sends me an email containing images

- I move the images to my Desktop

- I then import the images into Aperture

- I then decide to relocate my images for that project to my NAS

Then is when this problem occurs.

So I just tried to relocate to another place on my HD.

That works fine.

I looked again at the error message.

And it says "could not set attributes com.apple.metadata:kMDItemDownloadedDate on destination file descriptor" .

So, yes, it seems like it has to do with the NAS not supporting setting the extra attributes.

And as long as there are no extra attributes on an image, there is no problem.

(Not completely true, but I have another thread about that)

Thanks Frank, I have to digest this a bit.

Regards

Jan

I have been playing with this some more.

The problem occurs when I try to relocate to my NAS using Aperture.

However, when I relocate to my HD into a temporary folder, no error.

If I then use Finder to copy it to a temporary folder on my NAS, no error.

If I then open Aperture, import the just copied image, and tell Aperture to store it on a different place on my NAS, no error.

So Aperture seems to use a different way then the Finder to copy/move a file to the NAS.

Apperently the Finder understands that when I am copying a file to the NAS, I don't care about extra attributes and just discards them, where Aperture does not.

Peculiar?

Jan

Thanks for testing Frank.

Yes, those are the extra attributes I am seeing too, when downloading.

I agree it has to do with the WD NAS not being aware or able to use the extended attributes.

Still Finder handles it differently then Aperture, on my machine at least.

But I will start looking at WD support forums.

Thanks again for testing.

Jan

I filed a request for assitance regarding this issue with WD.

This is the reply that I received today:

We have read your request thoroughly.

Unfortunately, the following option is not supported by device’s Firmware. Technical Support team does not have information from Development team, what they are working on. Thus, we cannot tell you, what will be new/fixed in next Firmware version and will the specific option be added there.

Please, check from time to time for new Firmware version (also see Release Notes) on Western Digital website: http://www.wd.com/.

I hope this information resolves your issue if the issue is not resolved and you require further assistance, please reply.

So they acknowledge the problem, just don't know if and when it will be solved.

Not sure how to continue from here, though.

I alreayd loaded all my files onto the NAS.

Just to have use Finder instead of Aperture if I have images with these extra attributes.

Hi,

I wrote on another forum, hope it helps you:

http://www.apertureexpert.com/forum-user/post/2118532#post2119584