HT203528: Get help using iCloud Mail

timelessstyle

Level 1 (0 points)

Q: icloud message says needs more storage but is frozen....will not respond to any touching

I have a message stating Not Enough Storage - This ipad cannot be backed up because there is not enough iCloud storage available. You can manage your storage in Settings. It will not respond to touching either "Close or Settings". and the slide will not work to open the ipad to get to the settings. Seems to be frozen....would appreciate any help....

iPad, iOS 6.0.2

Posted on Jan 5, 2013 2:58 PM

I have this question too

Q: icloud message says needs more storage but is frozen....will not respond to any touching

All replies

Helpful answers

by Winston Churchill,

Winston Churchill Jan 5, 2013 3:27 PM in response to timelessstyle
Level 10 (104,521 points)

Apple TV

Jan 5, 2013 3:27 PM in response to timelessstyle

Welcome to the Apple Community.

You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
Reply options

Link to this post

by jd2angel,

jd2angel Feb 22, 2013 7:47 AM in response to Winston Churchill
Level 1 (0 points)

Feb 22, 2013 7:47 AM in response to Winston Churchill

where is the home button?
Reply options

Link to this post

by Winston Churchill,

Winston Churchill Feb 22, 2013 7:52 AM in response to jd2angel
Level 10 (104,521 points)

Apple TV

Feb 22, 2013 7:52 AM in response to jd2angel

The only button on the front of the iPad.
Reply options

Link to this post

by Gemini Karen,

Gemini Karen Aug 29, 2013 3:49 AM in response to Winston Churchill
Level 1 (0 points)

Aug 29, 2013 3:49 AM in response to Winston Churchill

Thanks for your help
Reply options

Link to this post

HT203528: Get help using iCloud Mail

Q: icloud message says needs more storage but is frozen....will not respond to any touching

All replies Helpful answers

by Winston Churchill,

by jd2angel,

by Winston Churchill,

by Gemini Karen,

All replies

Helpful answers