2 Replies Latest reply: Jan 10, 2013 2:55 PM by cruzaussies
cruzaussies Level 1 Level 1 (0 points)

Hi I wish to update to the my Ipad for OIS 6.0.1 and the 1st thing I am doing is trying to back up my Ipad to my notebook. I launch Itunes and try to sync my Ipad however it tells me my Ipad is not connected when it is.

 

What steps have I missed that it will not sync My Ipad?

I am now updateding to the latest version of Itunes 11.0.1 in case that is my issues.

 

I look forward to hearing from someone.


iPad 2, iOS 5.1
  • 1. Re: Error message Ipad is not on when sync
    Demo Level 9 Level 9 (76,345 points)

    I don't think that you are missing anything from what you have said. Where are you seeing the message about the iPad not being connected? Are you seeing that in iTunes?

     

    Are you connecting the iPad to the computer with the cable? When the iPad is connected ro your computer and with iTunes running, can you see the iPad name under the devices heading in the sidebar on the left side?

     

    Try quitting iTunes, reboot your iPad, restart your computer and then try again.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • 2. Re: Error message Ipad is not on when sync
    cruzaussies Level 1 Level 1 (0 points)

    I tried back up the system a few more times and then I just rebooted everything. I also downloaded the latest version of itunes just to make sure.

    It all worked out and now I have everything working as expected.

    Thank you for your help.

    cruzaussies.