TS1425: iPod's click wheel is unresponsive after waking from sleep

Learn about iPod's click wheel is unresponsive after waking from sleep

jms7467

Level 1 (0 points)

Q: Scroll wheel does not scroll. Any help ?

Scroll wheel does not scroll. Any help?

iPod nano

Posted on Jan 5, 2013 4:27 PM

I have this question too

Q: Scroll wheel does not scroll. Any help ?

All replies

Helpful answers

by deggie,

deggie Jan 5, 2013 4:28 PM in response to jms7467
Level 9 (54,806 points)

iPhone

Jan 5, 2013 4:28 PM in response to jms7467

What have you tried so far? Reset? Restore?
Reply options

Link to this post

by jms7467,

jms7467 Jan 5, 2013 4:32 PM in response to jms7467
Level 1 (0 points)

Jan 5, 2013 4:32 PM in response to jms7467

only made sure everything is updated and reset,
Reply options

Link to this post

by deggie,Helpful

deggie Jan 5, 2013 4:33 PM in response to jms7467
Level 9 (54,806 points)

iPhone

Jan 5, 2013 4:33 PM in response to jms7467

Then it appears your scroll wheel is broken. You will need to get it serviced.
Reply options

Link to this post

by jms7467,

jms7467 Jan 5, 2013 4:35 PM in response to jms7467
Level 1 (0 points)

Jan 5, 2013 4:35 PM in response to jms7467

Thank you, will any apple store be able to do this? also about how much?
Reply options

Link to this post

by deggie,

deggie Jan 5, 2013 4:52 PM in response to jms7467
Level 9 (54,806 points)

iPhone

Jan 5, 2013 4:52 PM in response to jms7467

You can do an out-of-warranty replacement. Make a Genius Bar appointment at your nearest Apple Store.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Reply options

Link to this post