Skip navigation

what does the dotted circle mean?

49273 Views 28 Replies Latest reply: Mar 8, 2014 7:11 PM by ENCNashville RSS
1 2 Previous Next
matthewfrommt Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 5, 2013 4:17 PM

When connecting itouch to itunes, what does the dotted circle mean next to a song? Thanks for the help.

iPod touch (4th generation), OS X Mountain Lion (10.8), connecting itouch to itunes
  • lllaass Level 10 Level 10 (135,035 points)
    Currently Being Moderated
    Jan 5, 2013 4:20 PM (in response to matthewfrommt)

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • Waterlilly101 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 6, 2013 3:08 PM (in response to matthewfrommt)

    Hey, I had the exact same problem with my transferring a new album my friend bought on my Mac, to my iphone... It took me two days to figure it out, but it could be either of 2 things:

     

    1. You don't have the "manually manage music and videos" box checked. If you check it, then try to click and drag it over to your music on your device, it should then sync (on iTunes 11) This was my problem, and I checked that box, and it transferred and downloaded instantly

     

     

    2. You don't have enough memory space on your device to put the playlist on. This was the problem for a lot of other people, not me, but they said it worked once they cleared some space on their device.

     

    Hopes this helps!

  • mambodogface Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 10, 2013 7:42 AM (in response to Waterlilly101)

    So, it will now let me drag the songs from my hard drive (outside of iTunes) into a playlist on my iPhone, which is a big improvement, so thanks.  However, if I drag any playlists from iTunes on the computer onto to the iPhone, they still appear greyed out with dotted circles.  Any other suggestions?

  • Waterlilly101 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 18, 2013 9:56 PM (in response to mambodogface)

    Do you have the manually sync box checked? If you do, try to sync your music onto your iPhone, even though the grey circles are there, by hitting the actual sync button instead of automatically syncing,  and they should fill up and disappear, signaling that they are on your iPhone now.. That's what I did. Hopes this helps! :)

  • pfn371 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 29, 2013 8:35 AM (in response to Waterlilly101)

    Nope. Did not work for me. Other ideas?

  • mambodogface Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 1, 2013 11:35 PM (in response to Waterlilly101)

    Nor me.  I can't stand this stupid version!  It's driving me crazy.

  • gail from maine Level 6 Level 6 (10,025 points)
    Currently Being Moderated
    Feb 1, 2013 11:44 PM (in response to pfn371)

    Hi pfn,

     

    From an earlier post on this topic - this may work for you - it's worth a try:

     

    First go to the 'On This iPad/iPod/iPhone' section and note all the tracks that have dotted circles.

     

    In the 'Music' section, un-check/de-select all the tunes noted 

     

    Apply and sync the changes. 

     

    Once that completes re-check/re-select the same tunes just un-checked/de-selected in the 'Music' section.

     

    Apply and sync the changes again

     

    Go back into the 'On This iPad/iPod/iPhone' section

     

    Hopefully all the dotted circles will be gone and all the tracks can be played

     

    See if this helps!

     

    Cheers,

     

    GB

  • pfn371 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 2, 2013 7:39 AM (in response to gail from maine)

    This helped me! I was able to get rid of the circle by unchecking, deleting, and re-syncing.

     

    Thank you!

     

    PFN

  • gail from maine Level 6 Level 6 (10,025 points)
    Currently Being Moderated
    Feb 2, 2013 8:09 AM (in response to pfn371)

    YAY!!! Glad it worked for you! If you can find the place to mark that answer as correct, it would be helpful for others that have this question.

     

    Cheers,

     

    GB

  • ChipsAMoy25 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Feb 12, 2013 7:25 AM (in response to matthewfrommt)

    I solved this problem by syncing my iphone 5 while plugged in. That didn't work right away so I deleted those songs. Synced again. Added the songs again. This solved it for me and the songs are now playable on my iTunes. Keep doing this process over and over again until it works.

  • cfree Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 19, 2013 9:54 PM (in response to pfn371)

    pfn371 You were right.  You need to deselect and delete the songs with the dotted circles from the iPhone and then just add them back to your iPhone playlist from your computer.

    VOILA!  Problem solved.

     

    Gail from Maine:  I am not sure what or where 'On This iPad/iPod/iPhone' section is.  Alas I have finally removed the dotted circles. So thank you for inspiring PFN371 to post his/her response.

    iMac, OS X Mountain Lion (10.8)
  • gail from maine Level 6 Level 6 (10,025 points)
    Currently Being Moderated
    Feb 19, 2013 9:52 PM (in response to cfree)

    Yes - as I wrote in my response to pfn371:

     

    First go to the 'On This iPad/iPod/iPhone' section and note all the tracks that have dotted circles.

     

    In the 'Music' section, un-check/de-select all the tunes noted 

     

    Apply and sync the changes. 

     

    Once that completes re-check/re-select the same tunes just un-checked/de-selected in the 'Music' section.

     

    Apply and sync the changes again

     

    Go back into the 'On This iPad/iPod/iPhone' section

     

    Hopefully all the dotted circles will be gone and all the tracks can be played

     

    That's how you fix the problem.....

     

    GB

  • aprezotto Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 21, 2013 1:25 AM (in response to matthewfrommt)

    Hello all, i've tried to do everything you guys suggested, still have the grey dotted circle on my musics when its viewed in the iphone tab, i cannot add any musics to the iphone 4S, I even tried restarting back to the original factory configuration, it still didnt work either!!

    Im running a itunes 11.

    This must be a bug!!

     

    Anyone found the solution?

  • heaveyj35 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 6, 2013 4:13 PM (in response to matthewfrommt)

    I had this problem when trying to sync songs to my iPad. Here is my solution:

     

    Note** this solution worked for me with my DEVICE PLUGGED INTO THE COMPUTER, not wirelessly!

     

    1) in iTunes go to the songs "on this iPad/phone/whatever it is you are trying to sync.

     

    2) locate and note whatever songs you find with the dotted circle next to them.

     

    3) completely delete these songs from your iTunes and iTunes only, not entirely off your computer.

     

    4) re-transfer these songs back onto iTunes from wherever you store your music.

     

    5) PLUG IN YOUR DEVICE, cross your fingers and try syncing again.

     

    This worked for me, hopefully it solves your problem as well. Wireless syncing is a great feature but I encounter errors every so often so I prefer the traditional wired syncing. Good luck!

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.