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Cant download new version or delete old version

247 Views 4 Replies Latest reply: Jan 8, 2013 1:35 AM by b noir RSS
Richio1 Calculating status...
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Jan 5, 2013 5:30 PM

I am trying to download a newer version of iTunes but during the download process I get an error message that reads: "The feature you are trying to use is on a network resource that is unavailable." This is odd since it is a home computer that is not networked and never has been. I have had iTunes on this computer for about 5 years and have never had an issue loading a new version/update.

 

I have even tried to uninstall the program and get the same message and it wont let me uninstall it. I then get a message stating: Older version cannot be removed. Contact your support group. WTH?

 

Now my iPad, my wife's iPhone and sons iPhone wont sync and we get the error that we need to load version 10.6.3 or higher.

 

Please let me know your thoughts on how to fix.

 

Thanks!

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