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iTunes does not recognize iPhone 5 after 6.0.2 update

I updated my iPhone 5 to 6.0.2. Later I connected my iPhone to download some apps and iTunes 11 does not recognize my iPhone now.


I've restarted my Mac, trashed iTunes and reloaded it and it still does not recognize my iPhone.


How do I get iTunes to recognize my iPhone now?


Can I re-install the IOS 6.0.1?

iPhone 5, iOS 6.0.2

Posted on Jan 5, 2013 9:20 PM

Reply
Question marked as Best reply

Posted on Jan 6, 2013 9:46 AM

After swapping out 4 different USB cables, (no way all 4 were bad) I found that by plugging the cable into a USB port on my Mac keyboard or directly to the Mac, iTunes then recognized my iPhone.


Evidently, after updating the iPhone to ios 6.0.2 it did something to the iPhone that does not allow my powered USB hub to see my iPhone and therefore iTunes does not see it. But by using the Mac USB ports it recognizes the iPhone.


As a test of my USB hub, I plugged in an iPad 3 with ios 6.0.1 into the USB hub and iTunes still recognizes the iPad. The problem is related to the ios 6.0.2 update in the iPhone.


Something that needs to be fixed in the next iPhone ios update?

2 replies
Question marked as Best reply

Jan 6, 2013 9:46 AM in response to rick292

After swapping out 4 different USB cables, (no way all 4 were bad) I found that by plugging the cable into a USB port on my Mac keyboard or directly to the Mac, iTunes then recognized my iPhone.


Evidently, after updating the iPhone to ios 6.0.2 it did something to the iPhone that does not allow my powered USB hub to see my iPhone and therefore iTunes does not see it. But by using the Mac USB ports it recognizes the iPhone.


As a test of my USB hub, I plugged in an iPad 3 with ios 6.0.1 into the USB hub and iTunes still recognizes the iPad. The problem is related to the ios 6.0.2 update in the iPhone.


Something that needs to be fixed in the next iPhone ios update?

iTunes does not recognize iPhone 5 after 6.0.2 update

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