7 Replies Latest reply: Jan 13, 2013 4:44 AM by Xiecheong
Xiecheong Level 1 Level 1 (0 points)

Hi, I was transfering my all files including photos from my existing computer (microsoft) to My new IMac.But those files was misplace in the desktop ,Now my IMAC is hang . Even I force to shut down ,and restart the iMac also cannot help.

I even tried to reinstall OS X using Option+Command+P+R but after reinstall, the issue still occuring.

 

Anyway to run a Fresh Format or reset to factory Default?


iMac, OS X Mountain Lion (10.8.1), Beach Ball spinning
  • LousyFool Level 4 Level 4 (2,640 points)

    Boot into Safe Mode. You should be able to clean up your desktop, then boot normally again. Note that everything goes a bit slower in Safe Mode, booting as well as certain routines in use.

  • Xiecheong Level 1 Level 1 (0 points)

    Hi LousyF,

    I have boot in Safe Mode and the spinning beach ball still appearing and the whole iMac performance is extremely slow.

    Is there any method to stop the finder apps as it showing not responding under the "Force Quit Application".

    What would suggest for fast clean up the desktop if the Finder are not responding?

    Please advice.

  • LousyFool Level 4 Level 4 (2,640 points)

    Well, Safe Mode is slower, and the overload of files on the desktop slows the system further down. You can't relaunch the Finder in Safe Mode?

     

    If that doesn't work, you need otherwise access to the folders and files on the HDD to restore or clean the desktop, and there are - alternatively - the following methods:

     

    1.) Backup, preferably bootable (I hope you have a backup anyway...?).

    2.) Connect your stuck Mac in Target Disk Mode to another Mac.

    3.) Boot into Recovery System. If nothing else, from there you can re-install the system after wiping the disk.

     

    Eventually 4.) in Safe Mode use a Terminal command to remove files from the desktop (but careful with Terminal commands - you gotta know exactly what you're doing there...).

  • LousyFool Level 4 Level 4 (2,640 points)

    By the way...

    I even tried to reinstall OS X using Option+Command+P+R but after reinstall, the issue still occuring.

    ...booting with that key combination only resets the NVRAM (it does not re-install the OS), and that won't help, indeed.

  • Xiecheong Level 1 Level 1 (0 points)

    Hi LousyF,

    I'm very new to Mac. Please bear with me on the Questions.

    For the option 1 & 2, I can't perform it. But for option 3 & 4, yes, night able to do that.

    Can you guide me how to perform the Terminal commands, basically remove all *.Jpeg files on the desktop?

    If really can't, option 4, to re-install the whole OS X, is fine with me, Please guideme on this as well?

     

    Thank you very much.

  • LousyFool Level 4 Level 4 (2,640 points)

    I'd sure like to, but here it's now 1am, and that's a bit late to write a book or two...

     

    Perhaps someone else here can take over, or you use the search function here in the upper right corner of the forum pages, or Google. Here is e.g. Apple on Recovery System.

  • Xiecheong Level 1 Level 1 (0 points)

    Hi LousyF,

     

    Thank you very much for the advice and suggestion. It work perfectly as per your suggestion. I have choosed to re-install the whole OS X, as my iMac is newly brought. Not much data and apps being installed. So I'm fine for re-install.

     

    You've been a great helps and guru's.

     

    Thanks again. Cheers!