Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart, something to do with a Panic report?
Thanks
Brian
iMac, Mac OS X (10.6.8)
It's a kernel panic > http://support.apple.com/kb/TS3742
Next time you see the kernel panic, copy the log here, so we can identify what the problem is. You can see it when you start your Mac after seeing a kernel panic, so you will see a "Your computer was restarted because of a problem". On this window, select "Report..." and copy all the content in the text box
It's a kernel panic > http://support.apple.com/kb/TS3742
Next time you see the kernel panic, copy the log here, so we can identify what the problem is. You can see it when you start your Mac after seeing a kernel panic, so you will see a "Your computer was restarted because of a problem". On this window, select "Report..." and copy all the content in the text box
Thank you Mende1,
will do this next time it happens & post it here, thank you for your very quick reply.
Brian
Hi mende1,
you asked me to post the Kernal panic report then next time it appears, sorry for the delay but it was fine until yesterday when it happened again so here it is, hope you can make sense of this, thank you for your help.
Regards
Brian
Interval Since Last Panic Report: 97797 sec
Panics Since Last Report: 1
Anonymous UUID: 17D8F909-09A9-4BC6-A153-A12F75529506
Sun Jan 27 09:32:57 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80002b4b31, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000800a9118, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff80008c2028, RBX: 0x00000000800a9100, RCX: 0xffffff800ae5bf00, RDX: 0x0000000000000080
RSP: 0xffffff8078713e68, RBP: 0xffffff8078713eb0, RSI: 0x000000005aefd876, RDI: 0x00000000800a9118
R8: 0x0000000000000010, R9: 0x0000000000000000, R10: 0xfffffe802662d000, R11: 0x00080000000263f3
R12: 0xffffff8078713f60, R13: 0xffffff8078713f78, R14: 0x0000000000000000, R15: 0x00000000800a9118
RFL: 0x0000000000010002, RIP: 0xffffff80002b4b31, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000000800a9118, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8078713b10 : 0xffffff8000220792
0xffffff8078713b90 : 0xffffff80002c4794
0xffffff8078713d40 : 0xffffff80002da55d
0xffffff8078713d60 : 0xffffff80002b4b31
0xffffff8078713eb0 : 0xffffff80002352a5
0xffffff8078713ec0 : 0xffffff800036489d
0xffffff8078713ee0 : 0xffffff8000345031
0xffffff8078713fb0 : 0xffffff8000820057
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 1750251829240
last loaded kext at 51464252613: com.apple.filesystems.msdosfs 1.7.1 (addr 0xffffff7f815c7000, size 57344)
last unloaded kext at 215848970782: com.apple.driver.AppleFileSystemDriver 13 (addr 0xffffff7f825c2000, size 12288)
loaded kexts:
com.vmware.kext.vmnet 3.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
com.apple.filesystems.msdosfs 1.7.1
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.GeForce 7.3.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBOHCI 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.nvidia.nv50hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x24300000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: hub_device, 0x0409 (NEC Corporation), 0x0059, 0x26400000 / 2
USB Device: Tablet, 0x172f, 0x0037, 0x26410000 / 6
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6362, 0x26430000 / 5
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26440000 / 4
USB Device: JumpDrive, 0x05dc (Lexar Media, Inc.), 0xa205, 0x26441000 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
First, update VMware Fusion to the most recent version. You are running an outdated version.
See if that works. If not, disconnect all peripherals before you turn off the Mac
WOW!!, Thank you mende1 that's what i call a quick reply, wasn't expecting that. This is going to sound like i'm a total idiot but can you tell me how to update VMware Fusion please, also what is it as i don't even know what this is.
do you think i have too many peripherals attached?
sorry mende1 not very good at IMacs i'm afraid.
Thank you
Regard
Brian "the Dummy" Lol😁
To update VMware Fusion, open it and go to VMware Fusion menu (on the menu bar) > Check for Updates.
I think you have a lot of peripherals, but if VMware Fusion update solves your problem, there's nothing to worry about them
Hi mende1,
I can't seem to find VMware fusion on my mac! i can find Bootcamp though, i don't think my mac has VMware fusion installed.
Regards
Brian
P.S. see i told you i was a dummy!!
Press Command and Space keys, so Spotlight will appear at the top right corner. Then, type "VMware Fusion", without quotes, and open the application
Hi mende,
Sorry to bug you again, think i should forget it as I did as you requested and nothing came up in either this Mac or in all files, think my mac does not have MVware Fusion on it, not sure where to go now but thanks for your help though much appreciated.
Regards
Brian
In that case, you installed it in the past and you uninstalled it without using the uninstaller, or something similar. Have you checked if you have any other VMware application?
Tried typing in MVware & searched ...........nothing came up, i did have bootcamp installed at one point but found i wasn't using it so i think i took it off by dragging to the bin, is this the reason i'm getting this warning message & my Mac running slow on occasion?
Thanks
Brian
knight58 wrote:
i did have bootcamp installed at one point but found i wasn't using it so i think i took it off by dragging to the bin
It's not possible to uninstall Boot Camp dragging the Windows partition to the Trash. Are you sure it was Boot Camp and not VMware Fusion? Note that VMware Fusion has got a feature that allows you to use the Boot Camp partition on OS X without restarting
Yes i think it was VMware as i did not need to restart in order to open up windows on my Mac but it was so long ago!! i suppose i can't get it back now eh? can i ask why would this be causing the warning message?
Thanks
Brian
I'm not completely sure if the problem is VMware Fusion or one of your peripherals, but one of the VMware extensions can be in conflict with other ones that Mac OS X needs, and cause the kernel panic. I recommend you to download VMware Fusion 3 again (if you can access to it) and use the uninstaller that it includes to remove everything
Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart,
