I have a new brother wireless printer which I have been unable to associate with our Mac computer. Once the disc for the printer information to be installed into the computer is inserted - nothing happens. So the software for the printer cannot be uploaded into our system. I am not computer savvy and would love assistance on getting the printer to work since I do have children who will need to be able to print reports for school.
How are you connecting the printer - via cable or wifi?
Sometimes resetting the printing system and starting over can help. Go to System Preferences>Print & Fax (or Print & Scan, depending on version of OSX)>Control+Click or Right Click on a printer on the left of the window (or in the white space if there is no printer listed) and select Reset Printing System. All printers will be deleted and need to be added again using the '+' symbol at the bottom left of the window.