Brand new iPod touch 4gen and it is not recognized by iTunes or computer? Help....

I have an ipod 4gen and when I try to install it to download music from iTunes it is not recognized.....however when I first connected it it asked if I wanted Word to look at my pictures via camera....I wonder if it thinks my device is a camera???? Help pls!!!!!

iPod touch (4th generation)

Posted on Jan 6, 2013 10:50 AM

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4 replies

Jan 6, 2013 5:08 PM in response to Klhfromky

Ok....now when I get iTunes to see the device it named it what I have named another iPod ?...and used the current serial number of the new iPod touch.....and it says it is synching the iPod touch.....however, it it really backing up onto the cloud and has been doing this for over 9 hours???? I think something might be wrong....or is it really making a backup copy? Really confused if I should just unplug everything and take this stupid thing back to the store....much happier with my nano 16gb :). So much easier to figure out. Btw I synced it and it worked just fine...while doing the backup thing today????? Anyone, any ideas? Thanks.

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Brand new iPod touch 4gen and it is not recognized by iTunes or computer? Help....

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