Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does anyone know if you can swap a black iPhone 5 for a white one?

I've had the phone for about 3 months.. Decided I really don't like it in black but no one I know will swap, is it likely that the apple store would swap it? It does have a few problems, such as freezing and restarting itself a lot but I never felt it would be good enough reason for them to swap the phone for a new one!

iPhone 5, iOS 6.0.2

Posted on Jan 6, 2013 3:01 PM

Reply
Question marked as Best reply

Posted on Jan 6, 2013 3:04 PM

Your iPhone is far past the return period, and that would be the only way, to return it and get the white one. So, it cannot be exchanged. If you get a replacement due to the issues, it would be the same model, including the color.

2 replies

Does anyone know if you can swap a black iPhone 5 for a white one?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.