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TS3274: iPad: Basic troubleshooting

Learn about iPad: Basic troubleshooting

TS3274 Charging

1499 Views 4 Replies Latest reply: Oct 31, 2013 1:04 AM by 95bulls RSS
Mcthirl Calculating status...
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Jan 6, 2013 3:47 PM

My ipad is not charging

  • sberman Level 7 Level 7 (23,665 points)
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    Jan 6, 2013 4:14 PM (in response to Mcthirl)

    Here's a good troubleshooting article related directly to iPad charging:

  • TJB|Thejustinblog Calculating status...
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    Jan 22, 2013 8:17 PM (in response to Mcthirl)

    It depends on what charger you are using.  If you are using an iPhone charger, it supplies less voltage than an iPad charger and makes the charging really slow.  Use the designated iPad one.  Hope it helps

  • Shytess Calculating status...
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    Oct 31, 2013 12:50 AM (in response to Mcthirl)

    After checking my adaptor, USB cable and blowing debris out of iPad connector port, I still got the same message about the unit not charging. After a couple hours of research (and no useful suggestions from the Apple reps) I came across this solution:   Go to settings on your iPad and turn the Airplane mode ON.  Then turn the iPad OFF by pressing & holding the power button. Leave unit off for about 20 seconds.  Turn the iPad back on and it should now show "charging."  Turn airplane mode OFF and proceed as normal.

  • 95bulls Level 2 Level 2 (450 points)
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    Oct 31, 2013 1:04 AM (in response to Mcthirl)

    Here's an article I found about the issue:


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